zeit travel agency

a case study

Zeit Travel Website

project summary

Zeit, a fictitious subsidiary of the Virgin Group, is a time travel company that transports people to destinations globally and dimensionally. As a first in the time travel arena, they are looking to build trust with travelers as well as ease their decisions during their trip planning.

 

project goals

Zeit, a fictitious subsidiary of the Virgin Group, is a time travel company that transports people to destinations globally and dimensionally. As a first in the time travel arena, they are looking to build trust with travelers as well as ease their decisions during their trip planning.

 

project deliverables

Company identity including a logo, colors, typography and graphic options. A responsive ecommerce website that includes a landing page, trip specific pages, background on time travel and filtering options.

 

role

user research, ux designer, ui designer

pen + paper

timeline

4 weeks

research

needs

pain points

wants

%

took their last vacation with immediate family members

%

discussed taking budget friendly excursions close to their main destination

%

stayed with family members instead of other lodging

%

mentioned cost or looking for deals

%

desire to look for local food or beverages

%

wanted close excursions to their main destination

define

persona

empathy map

storyboard

ideate

wireframes

style tile

responsive homepage

test

next steps

I found that the Trip Types and Discover may be too closely related in their current form, which confuses the user. I may look into rewording Trip Types or removing it all together since Discover can do both needed jobs. I found that users liked the overall look and were pleased with the visuals of the site. They also liked the simplicity and were able to quickly navigate using the familiar patterns. This is good, but they also skipped important parts of the site, like the itinerary, dates and cost because they just clicked the first “Book it!” button that they came across. I may look into researching the slider filter for narrowing dates, since that was never discussed with this testing group. I will also consider building out another prototype focusing on a different flow of the Zeit travel website.